Live across 47 counties

Every second
in an emergency
should be visible
and actionable.

Emergency KE is a national coordination platform built to make emergency healthcare in Kenya faster and fairer. Triage, GPS ambulance dispatch, live bed visibility, SHA claims automation, and rural telemedicine - reachable from any 2G feature phone via *999#.

47
Counties
<8%
SHA rejections
30s
GPS heartbeat
100k
TVET grads
Dispatch Console - Nairobi
LIVE
1
INC-2401+00:42
Cardiac arrest
EBKE-007
ETA 3:11
2
INC-2402+01:54
RTA - 2 casualties
EBKE-014
ETA 5:48
3
INC-2403+03:09
Maternal hemorrhage
EBKE-022
ETA 7:25
4
INC-2404+04:12
Asthma exacerbation
EBKE-031
ETA 9:01
12
Active
08
Available
94%
Uptime

Why this exists

A coordination platform for every link in the chain.

Families lose people not because medicine fails them, but because nobody knows which ambulance is closest, which hospital has a free bed, or who is already on the way. That gap is a coordination problem - and coordination problems can be engineered away.

Emergency KE exists because real moments demanded it: a dispatcher guessing at distances, a triage nurse receiving casualties one by one with no record to hand a doctor, a claim rejected after the patient was already treated.

The platform is built to be owned by counties, operated by health workers, and trusted by patients.

The problem we solve

Kenya loses ~4,200 lives a year to delayed dispatch - and Ksh 14B to rejected claims.

4,200
preventable deaths / year
Kenya EMS Report 2023
23%
SHA claim rejection rate
KMPDC 2023
35%
transfers due to bed blindness
MoH
72%
L2/L3 facilities lack specialists
MoH

One platform

Thirteen modules, one operations bridge.

From a Kakamega village dialing *999# to Kenyatta National receiving a transfer, every link in the chain runs on the same realtime fabric.

ESI 5-Level Triage

Color-coded queues with vitals capture, voice (Kiswahili) input and ICD-10 hints.

Live GPS Dispatch

Browser-native geolocation streams ambulances to the dispatcher map every 5s.

Bed & Resource Map

Live ICU/HDU/Maternity occupancy across the county, never blind to capacity.

SHA Claims Wizard

Live claim health score blocks rejections before submission.

Specialist Telemedicine

Rural L2/L3 nurses get a cardiologist in one click.

USSD *999# SOS

Any 2G feature phone summons help - no smartphone, no airtime needed.

Outbreak Predictor

Surge forecasts so counties stage capacity before cholera hits.

Bystander Network

CPR-trained volunteers alerted when within 500m of cardiac arrest.

M-Pesa SaaS Billing

Counties subscribe via Daraja STK push, sustainable nationwide rollout.

The differentiator

A grandmother in Turkana can summon an ambulance.

40% of Kenyans don't own a smartphone. The *999# menu works on every 2G feature phone, in English or Kiswahili, at zero cost to the caller.

Try the simulator
Safaricom5G78%
Emergency KE *999#
1. Ambulance / Gari ya wagonjwa
2. Find hospital / Tafuta hosi
3. SHA balance
4. Report outbreak
5. Speak to dispatcher
Reply 1-5 • CANCEL to exit

Owned by counties. Designed for the next emergency.